Julep Support

Your investment in Julep is backed by a support team committed to your success. Serving as your partners and platform experts, they are available with resources and experience to help your organization achieve its goals.

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Best Support in the Industry

With the Julep platform, your team receives best-in-the-industry support from a team of experts committed to your success. The customer-first attitude Julep Support Staff strives to meet the needs of our clients by quickly offering assistance on multiple channels that meet the unique needs of each organization.

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Help & Support

Julep maintains a staff of platform experts devoted to assisting clients with questions and troubleshooting. During business hours, clients can contact the Julep Support Team by calling the toll-free phone number, emailing the Julep Support Team, or starting an online chat directly through the platform.

The Julep HelpDesk grows daily, providing easy to use how-to-guides on all Julep features and tools, and direct support is provided via live Chat, Email, and Phone. 

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On-going Training Opportunities

In addition to the training provided during the onboarding process, the Julep Support Team offers monthly training webinars on Julep features and products. When new features are released, the Julep Support Team will hold webinars demonstrating how to use them.

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Available to Help

Highly trained support staff are ready to you assist you. Contact Support via:

  • Online: HelpDesk

  • Phone: 1 (800)-662-7400

  • Email: support@julepcrm.com

  • Live Chat: via Julep or the Julep Helpdesk

Discover How Julep Can Help You.

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